As Listed in our Term of Service on the Website
1. Scenario: Customer places an order and cancels their order before the impression kit has been shipped.
Refund: The customer will receive a 100% refund of the total price they paid for the order.
2. Scenario: The impression kit has been shipped.
Refund: Since our products are custom made and only usable by the person they are made for, all sales are final and no refunds will be issued.
You have 30 days from the receipt of your completed device to return your device for a one-time free adjustment or a free remake.
If you have any query, visit the website and fill in the 'Contact Us' form.
12895 Josey Ln. Ste 124 #451
Dallas Texas US 75234